Help Center

🧠 Help Center 

šŸ“¦ Orders & Shipping

Q: Do you offer free shipping?
A: Yes—free shipping on all orders within the U.S.

Q: How long does shipping take?
A: Orders are typically processed within 1–3 business days. Delivery usually takes 3–5 business days after shipment.

Q: Will I receive tracking information?
A: Yes, tracking is sent as soon as your order ships.

Q: Do you ship internationally?
A: Currently, we ship within the U.S. only.Ā 


šŸ” Returns & Exchanges

Q: What is your return policy?
A: Returns are accepted within 30 days of delivery. Items must be unused and in original condition.

Q: What if my order arrives damaged?
A: Contact us and we’ll make it right—replacement or refund.

Q: What if my product gets damaged during installation?
A: Contact us and we’ll see what we can do to help out. We aren't going to sell you a product and hope to never see you again.Ā 


šŸ›¹ Products & Compatibility

Q: Will your products work with all skateboard decks?
A: Yes—our products are designed to work with standard skateboard decks regardless of width or brand.

Q: Are the mounts visible once installed?
A: No—Board Block is designed to give a clean, floating display with minimal visible hardware.

Q: Can I use these for longboards or cruisers?
A: They are optimized for standard skateboard decks. Some cruiser shapes may work, but we recommend checking dimensions.


šŸ”§ Installation

Q: Is installation difficult?
A: Not at all—installation is simple and only requires basic tools.

Q: Will this damage my wall?
A: Only minimal screw holes, similar to hanging a picture frame.

Q: Do I need to measure spacing myself?
A: Yes, even when using Board Block Stencil it is a good practice to measure every deck before install for wheel base.Ā 


šŸ’¬ Support

Q: How can I contact you?
A: Reach out anytime through our contact page or email—we’re happy to help.

Q: How quickly do you respond?
A: Typically within 24 hours.


Ā 

ā€œStill have questions? Contact us here.ā€